Order your school books online
Attention Cathedral Students and Parents!
You need to purchase all school books at the school's online bookstore: cathedralhsbooks.com. School books are not available for purchase on campus.
Educational sales Co. (Esco) will be fulfilling the orders, shipping the books directly to the customer via UPS. ESCO, based in Tempe, AZ, has agreed to sell their books at a discounted rate to Cathedral students.
To order your school books online, visit cathedralhsbooks.com.
How to order your school books
To get started, visit cathedralhsbooks.com.
Ordering Process
The ordering process is available 24 hours a day:
- Create an account: Go to cathedralhsbooks.com and create an account.
- Select your school and courses: Your class schedule can help with this step.
- Create your order: You will see a list of books for your courses. Select the books you want to purchase and add them to your cart.
- Check out: You may pay immediately using Mastercard / Visa, or you may mail your payment.
- Receive your books: You will receive your books promptly via UPS.
If your have any questions about the ordering process, please call ESCO at 888-228-6292.
ESCO Online Buying and Selling FAQ's
*Frequently Asked Questions*
BUYBACK QUESTIONS (SELLING BOOKS BACK)
What if I miss the buyback days?
Go online to cathedralhsbooks.com, click on "returns" at the left hand side of the screen, and complete the online
buyback form, print and send back to ESCO.
What do I need to fill out?
- Completely fill out the forms in order to speed of the processing time. ONLY 1 student per form.
- NEW STUDENTS: ESCO will have buyback forms on the buyback days.
- RETURNING STUDENTS: ESCO will mail you a "quote" form with your buyback values.
- Place your books in the plastic bag provided by ESCO on the day of the buyback.
- Take the bag of books and the completed form to the ESCO representative on the buyback days. ESCO will enclose 1
copy in the bag and 1 copy is kept for your records. DO NOT LOSE YOUR CERTIFICATE NUMBER!!!
How will I know what are being bought back?
A complete buyback list & prices and a discontinued list will be available for viewing at cathedralhsbooks.com.
Discontinued books, Workbooks, and Paperbacks, are never bought back.
Can I sell discontinued books back?
No, discontinued books are of no value and you will receive no credit. If you would like to donate your discontinued books,
we will take them off your hands and find a school that needs them.
What if a book is not discontinued, but still receives no credit?
If a book is not discontinued, but you receive no credit for your book, the quality was below value standard. Take care of
your textbooks to receive the most credit. Used workbooks receive no credit.
How much credit will I get for my book?
- For NEW customers, ESCO representatives will evaluate the books at their company headquarters in Tempe, giving 40%
- 50% of the appropriate grade for that book (see next question for quality details).
- For RETURNING customers, all students will receive an email prior to the buyback day with a list of books that were
purchased the previous year. ESCO will pay 40% - 50% of the price that the customer paid if the book was purchased
from ESCO and is in resalable condition. Books that are returned that have not been purchased from ESCO will
receive 25% of the NEW price of the book.
Two Options for Buybacks:
- No waiting — FastTrac: Students will fill out the buyback form, place books in bag, and drop them off. Books will
be evaluated at company headquarters in Tempe. Returning customers will receive their quoted price.
- Year Round — Mail: Print a prepaid USPS Media Mail label from your online bookstore website, check off the
books to be return and print out the packing list. Send everything to ESCO when convenient for the student.
Shipping charges will be deducted from payment.
How will the books be evaluated?
The return policy is printed on the top of the buyback form.
"A" Quality: Generally 1-2 years of use. Clean with cover intact. No writing on edges. Minimal highlighting.
No Workbooks are accepted. Only "A" quality paperbacks accepted. Paperbacks must be in mint
condition with no writing inside and covers intact.
"B" Quality: Generally 2-3 years of use. Bent corners ok. Minimal cardboard exposed. No writing on edges.
Highlighting ok. No "B" Quality paperbacks accepted. No Workbooks are accepted.
"C" Quality: Generally 3-4 years of use. All 8 corners exposed cardboard on cover (Cover intact). Writing
on edges and highlighting ok. No "C" Quality paperbacks accepted. No Workbooks are accepted.
NO VALUE: "b" quality textbooks. Any Book with pages missing or torn, pages stuck together or has water damage, cover is falling off or missing, obscenities or excessive graffiti, or "B" or "C" Quality
Paperbacks.
BUYING QUESTIONS (ORDERING BOOKS ONLINE)
Where will I buy my textbooks?
The ONLY guaranteed source to purchase your textbooks is cathedralhsbooks.com, which is open 24 hours a day.
How will I know what books to buy?
ESCO will display the books and school supplies you need for a particular Class online. Review these lists carefully, some of these titles you might have from older siblings.
How long will it take to get my books?
Generally, 2-3 business days. If your order has not arrived during this time please feel free to contact ESCO, unless the
book was indicated as "backordered." Please allow up to 10 business days for ESCO to fill backordered items
(unless there are publisher restrictions).
What if a particular book is out of stock?
ESCO does not anticipate any backorders. In the case that a book is backordered, the book will ship to your home within
10 business days at ESCO's expense. A list of backordered book will be available online for students to view prior to order
their books. If, however, a title is unavailable for an entire class due to a publisher shortage after school begins, then
the book will be shipped directly to the school for distribution.
How will I get my books?
ESCO will ship your order directly to your home address via UPS or USPS (no P.O. boxes). There will be a maximum
$17.95 charge for the initial order. Additional orders will be charged the standard $6.95 minimum.
What if I have a problem?
Go online and click on "Help Desk". Or, Call ESCO Customer Support from 9am - 5pm m-f MST at 888-228-6292. You
will receive your response within 24hrs from the time of inquiry, with the exception of weekends.
How do I get started?
After Receiving your schedule and making any schedule changes, go online to cathedralhsbooks.com and follow the
instructions. You will need:
- Class Schedule
- Credit Card (if applicable)
- Address Information.
- Certificate #'s
What if I don't have access to a computer?
Call ESCO Customer Support from 9am - 5pm m-f MST at 888-228-6292. ESCO is here to serve you to get your books in
the most convenient way.
What methods of payment will ESCO accept?
ESCO will provide a secure website for you to use MasterCard & Visa credit cards (your card will be charged in the name
of Educational Sales Company). You may also use E-Checks, Cashiers checks, personal checks, or money orders (order
will be shipped upon receipt of funds and check clearings).
What if my order is incomplete when it arrives?
Check the packing slip. If nothing has been marked "backorder", contact ESCO immediately by logging into your account
and send ESCO a message through the help desk. Backordered items will follow shortly after receiving the shipment.
What if I have a SCHOOL INITIATED schedule change?
The student is not responsible for shipping charges. If the student would like a reimbursement for the cost of the return,
the student must present a request to the school to be sign and returned to ESCO. The school account will be charged for
the shipping expense, ONLY if the student submits a request. The Schedule Change reimbursement forms are available
online in the help section.
What if I withdraw from or I am asked to leave the school?
Go Online to the school bookstore, click on the "Returns" Link on the left hand side of the page. Follow the instructions for
the return for and return label.
What is ESCO's return policy?
Please go online and enter into your account. Click the returns link on the left side. Follow the directions for the returns
form.
100%: Refund: 30 days after school starts or 30 days from the day that you order, if books are returned in the same
condition.
80%: Refund: 30 - 60 days after school starts.
60%: Refund: 60 - 90 days after school starts.
40%: Any returns after 90days from the day school starts.
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